Carlyle RV & Leisure
RV Business
Saskatchewan-based Carlyle RV & Leisure is celebrating its 20th anniversary, and although owners Ron Mitchell and Kelly Dew have witnessed both demographic and technological change in their industry, both men say their commitment to customer service remains unchanged.
The Carlyle Observer reported that the dealership specializes in all-season leisure products, including RVs, enclosed trailers, snowmobiles and ATVs. More and more, outdoor pursuits are embraced by entire families, according to co-owner Ron Mitchell.
“It’s a lot more family-centered now,” says Mitchell. “It seems like over the past few years, the recreation industry has gotten into full, family involvement. People go camping as a whole family; and most couples we see now each have their own quad or snowmobile.”
“Our customers are from throughout the southeast and from as far away from The Pas and Prince Albert,” he adds. “Many of them have been with us since the beginning and that’s something we’re very proud of. When you make a purchase here, that’s not the end. Our after-sales service is equally important.”
Dew agrees and says that members of the service department are “constantly learning,” as vehicles and trailers become more complex.
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Originally published here.